Table of Contents
Uniscade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Account Information: Name, email address, company name, and payment details when you create an account.
- Usage Data: Information about how you interact with our services, including pages visited, features used, and actions taken.
- Communication Data: Information you provide when contacting our support team or providing feedback.
- Customer Data: Data you input into our tools (appointments, invoices, customer records) which remains under your control.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to your comments and provide customer support
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform (hosting, payment processing)
- When required by law or to protect our legal rights
- In connection with a merger, acquisition, or sale of assets
- With your explicit consent
4. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and regular security audits. Each customer's data is isolated on dedicated subdomains with zero data crossover between accounts.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting our support team.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request data portability
7. Cookies
We use essential cookies to operate our services and optional analytics cookies to improve your experience. You can control cookie preferences through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@uniscade.com.